Contact & support

Questions about your assessment, your account or your plan? Here's how to get help.

Start with the FAQ

Most questions about how assessments work, plans and cancellation are answered there.

FAQ

Account and billing

Sign in and open Billing to view your plan, change it or cancel at any time.

FAQ

Safety first

For equipment failures, chemical burns, spills or any emergency, stop and contact a qualified pool professional or your local emergency service.

PoolPilot provides guidance, not professional pool-service advice. Always follow the safety and dosing directions on your chemical labels, never mix chemicals, and call a qualified pool professional for equipment or safety concerns.

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